A Work In Progress

I warn you that what you’re starting to read is full of loose ends and unanswered questions. It will not be neatly tied up at the end, everything resolved and satisfactorily explained. Not by me it won’t, anyway. Because I can’t say I really know exactly what happened, or why or just how it began, how it ended, or if it has ended; and I’ve been right in the thick of it. Now if you don’t like that kind of story, I’m sorry, and you’d better not read it. All I can do is tell what I know. 

Miles

The Body Snatchers by Jack Finney 1955

Gianfranco is the anti-christ of traditional CRM and small thinking. I hugely admire his ability to be innovative within the often maligned discipline of CRM. Thinking about it in ways that bust myths and break it out of e-mail and DM stereotypes. He makes it accessible, effective and - surprisingly - inspiring!

Global Head of Innovation : Ogilvy Experience